In addition to a robust and reliable system, a good GPS fleet tracking solution will also offer the following:
Support
The ability to reach a representative anytime you need help, whether it is via phone or live chat. Email help-desk ticket systems, call-backs, a FAQ or help page complete with documentation and how-to videos can make the difference. Having access to help when you need it is an important aspect of any service provider.
Mobile Ability
In the age of mobile technology, it is imperative that a GPS fleet tracking system has integrated applications for mobile device usage. That way if there is a need, there can be anytime, anywhere access to the GPS software in a cloud-based platform or mobile app. Not all mobile apps operate the same – ensure it is free from bugs and glitches by regularly exploring and reporting any difficulties.
Mobile capabilities are imperative with GPS
Notifications
Be sure there are alert settings that meet the objectives of your GPS system. Are alerts sent via text and email when there is an issue with vehicles and drivers? Is it easy to receive alerts and understand why they are being sent? Also, choose a provider that lets you set alerts for specific occurrences that you wish to monitor, such as if the driver has gone off-route or is engaging in unusual or unsafe driving habits like speeding or aggressive stops and accelerations.
Ease of use
One of the most important items to consider when choosing a GPS platform is the software involved. Due to the robust capabilities of many GPS systems, it is not surprising that many have software applications that can be cumbersome or seem overly complicated. The goal is to have a simple dashboard that doesn’t require technical skills so users can learn it quickly without costing your company extra time, money and frustration. A good GPS provider like G-Trac Fleet Services will provide in-person guidance or virtual demos.
Ultimately, the system you choose should fit into your budget. Regardless of cost, the solution that best helps your business reduce costs and track your fleet will be the most benefit to your bottom line. Choosing the cheapest service on the market could mean you end up with a service that doesn’t perform as well as slightly more expensive offerings.
We are happy to help you figure out your needs when it comes to GPS fleet tracking here in Texas – reach out to us and we can answer all of your questions.
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